How It Works

SOLUTIONS:
At Five16 Media, I provide design and drop-shipping solutions that enable teams, organizations, and personal users to easily purchase and access branded merchandise. I create and set up custom designs, while partnering with reputable printing companies to receive, fulfill, and ship products. By leveraging my network of suppliers and by hosting your branding line on my website, I provide a convenient and accessible solution for those who may not have the resources or expertise to manage their own branded merchandise store. This allows my customers to enjoy the benefits of having branded merchandise with no barriers or cost to partner.

MY  ROLE:
As the middleman, my role is to design and set up items, manage and maintain the on-line store, handle customer inquiries and custom requests, and communicate with the printing companies and suppliers when needed. I work closely with the printing companies to ensure that orders are fulfilled correctly and efficiently. However, I am bound by the policies and quality standards set by the printing companies.

If something goes wrong with an order, I will do my best to work with the printing companies to resolve the issue. Sometimes, my efforts may be rejected, and I may not be able to resolve the issue.

SERVICE & REVENUE:
My service is provided at no cost for this specific solution, allowing you to focus on your needs without additional expense or managing inventory. In return, Five16 Media will receive full commission on all sales generated through our partnership.

CUSTOM DESIGN REQUESTS:
Five16 Media offers customized and personalized items upon request. These items can be tailored to meet your specific needs and requirements. The cost of personalization will be considered on a case-by-case basis, taking into account the scale and scope of the work required. (Examples of personalized requests: name plates, numbers, specific alterations and graphical adjustments to current designs or items)

To request a customized or personalized item, please email five16media@gmail.com with your specific requirements. A price for the design and production of the item will be provided to you before any work begins. No design work will commence until confirmation is communicated between all parties.

NEW ITEM REQUESTS:
I welcome and encourage customers to suggest or request items not listed in our store. If the item is available, I will do my best to set up and post the item to the store in a timely fashion.

Additional items will be available to all customers, and may be posted without notification.

ADDITIONAL COSTS:
Please note that taxes and shipping costs are not included in the prices listed on our store. These costs are calculated using United States Postal Service (USPS) shipping and handling rates and local tax rates.

BULK / LARGE GROUP ORDERS:
I am happy to accommodate bulk, group, and team orders. Due to the unique nature of these orders, I have established the following policies.

All bulk, group, and team orders will be estimated and invoiced upfront. I will not proceed with the ordering process until the invoice is paid in full.

Payment terms are non-negotiable and must be adhered to in order to process the order. If you have any questions or concerns about our bulk, group, or team order policy, please feel free to contact me.

DESIGN TERMS

1) Permission Granted: Customer acknowledges that any logos, colors, names, etc., provided are used with permission from the rightful owner(s).

 

2) No Harm Intended: Customer commits to using these elements in goodwill, ensuring they do not cause harm to the rightful owner(s) or their brand.

 

3) Indemnification: Customer agrees to hold Five16 Media harmless from any legal claims or liabilities arising from the use of these elements in the design.

 

4) No Ownership Transfer: Five16 Media understands and agree that ownership of the likeness of the elements remains with the rightful owner(s), and no transfer of ownership is implied.

 

5) Usage Limitations: Customer agrees to use the designs containing these elements only as agreed upon and not for any unauthorized purposes.

 

6) Legal Compliance: Customer agrees to comply with all applicable copyright laws and regulations in your use of these elements.

 

7) Originality and Duplicates: Designs may not always be unique or original. Five16 Media may duplicate designs across all lines, brands, and teams. Prior discussion is necessary for any team or organization to request a non-compete or retain exclusivity on a design.

8) Ownership of Graphic Assets: Five16 media controls and owns all graphic assets, whether recreated, traced, or original. Upon written request, any assets that violate another team or organization’s brand standards or policies will be removed from public view and archived in good faith. It is assumed that any violations were unintentional, done without knowledge of the original creator, and done without malice or harmful intent.